Apparel & Swag

A variety of items for our sailors. If you have additional design ideas or needed additions, certainly contact us!

More information

FAQ's & Policies › | Questions & Contact ›


FAQ's & Policies

How does this work? We use CustomCat (www.customcat.com) to print and fulfill the merchandise. The printing (or embroidery) is "Print On-Demand" using high tech and high quality processes. The merchandise typically ships within 2-3 business days after your order.

How is payment processed? Payment is processed via PayPal's secure "Express Checkout" technology, which also accepts most major credit cards.

What are the policies? Since we outsource this to CustomCat, we follow their policies. Please note below....

Custom Cat Policies & Information (from CustomCat):

What is your replacement/return policy? We stand behind the quality of our products and guarantee our workmanship 100%. Any defects or errors on our part will result in a replacement at no charge. We typically do not accept returns due to user error such as incorrect selection of sizes, designs, colors, etc.

How is shipping determined and what does it cost? We charge $4.99 for the first item+ $1.50 per each additional product added to that order shipped domestic and $7.50 for the first item + $5.95 per each additional product to the rest of the world.

What is the return address listed on the packing slip? Where will the package be sent? Be aware that the return address listed on the shipping label is for our production facility, MyLocker.net (DBA CustomCat) but your store name will be listed as the sender. We’ll notify you in the case of a return and decide the best way to move forward.

How long does it take for buyers to receive their merchandise? On average, merchandise is produced and shipped from our facility 2-3 business days after purchase. Standard shipping/transit times apply (1-7 days for domestic and 4-15 days for international).

Who pays the customs duties & taxes? International shipments may incur customs fees depending on the country and their regulations. Any customs fees are to be paid to the appropriate customs agency by the customer.


Questions? Ideas?

Please contact us with any questions or ideas for T-shirts, swag, etc....

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Contact Island Sailing for help or questions

Or please contact Josh Shenkman directly at josh@islandsailingclub.com or (503) 285-7765 with questions!

A Sailor's Guide for life. Stay anchored, look for new horizons, ask questions when you don't know the ropes, let your dreams set sail, no matter the weather family is your safe harbor, let your heart be your compass.